Many companies in the AV industry are built on the technical expertise, business acumen, and experience of their founders. However, as they grow, one of their main challenges emerges: the owner remains involved in virtually every decision, from sales and quoting to supervising projects, troubleshooting, and serving customers. 

This session addresses the transition from running a business to building a company capable of operating and growing without the owner having to be at the center of every decision. Drawing on real-life experiences, the discussion will explore what it means to professionalize operations, delegate in a structured way, develop teams capable of making decisions, and build processes that allow the business to scale without losing control, quality, or profitability. 

A conversation for AV industry entrepreneurs facing a fundamental question: Are they building a company, or simply an operation that still depends on them to function?  

Sponsored by Riedel and KeyBPS